Firstly let me say that I agree with 90% of what everybody else is saying. It was a great event, great scenery, great support from the volunteers and I too was touched by the spontaneous clapping at the finish but I cannot extrapolate this to agree that the organisation and management were also great. I found a number of shortcomings which hopefully will be addressed by future organisers.
Secondly, let me exclude from my comments all those management areas such as comms, safety back-up, transport etc. of which I did not have direct experience. I write only about what I saw and experienced myself.Also I have nothing but praise for the organisation and facilities at the Bolton Checkpoint which were only just topped by the Cornwall and Devons a few checkpoints later!
Ok, so lets be specific about those areas where I felt there was room for improvement. Not in order of importance, they are:
Volunteer Job Allocation
Food
Maintenance of Facilities
Night Checkpoints (Routing)
Instructions
So here we go - censor permitting!
Volunteer Job Allocation
I'll deal with this first because it affects the other issues. The fact that Peter felt it necessary to capitalise the word implied to me that he felt it had relevance to any criticism I might make of the event organisation. As a walker who marshalls at least three challenges a year, I feel that my own credentials are established. I would not look for any excuse for my own omissions or failures on the grounds that I was a volunteer because at the end of the day, what we are trying to do is make the events better, the fact that we are all volunteers is irrelevant. Nor do I disparage the efforts of the volunteers, quite the contrary, but on several occasions I witnessed volunteers attempting to carry out tasks for which they were not well-equipped. For example, there was the soul attempting to fill water bottles with a 2 litre jug that he could barely lift. My colleague got most of it in her erstwhile dry clothes in her day-bag. Similarly, if somebody does not perform too well under pressure, they shouldn't be given the job of recording numbers at the first couple of checkpoints.
These examples and the situation at Rotherbury which I will deal with later are not down to the front liners themselves, I am sure they did their best, it's the on site management which was lacking.
Food
Now, of course, you can't please everybody, a fact just illustrated by Garfield who thought the food was 'great' but there is a sizeable minority of vegetarians who were very poorly served on the first day. My colleague ate almost nothing the first day and I survived on chocolate and cake, most of the latter being provided by the volunteers themselves, I believe.
Please,please don't mention the cheesey pasties as the vegetarian alternative. Admittedly I did manage one but that was far and away my most challenging moment of the walk.Judging by the frequency with which they turned up at almost all subsequent checkpoints, I suspect my opinion was shared by most.
At Rothbury, we were told that the vegetarian alternative to the 'Full English' was 'an apple or a banana' - don't you just love that dry Northern humour when you've done 50+ miles on an empty tank! With cans of beans available from Tesco's at 9p a time, there really is no excuse.
In fairness, some of the latter CP's (notably the Cornwall and Devons) made a better fist of catering for we 'veggies' and the hot vegetables served at the finish were most welcome - pity though, that they hadn't been available elsewhere.
Maintenance of Facilities.
What was overlooked at Rothbury, was the fact that facilities deteriorate with use. When I arrived, the place looked as though it had just been hit by 200-300 walkers! Well it had of course, but little or no effort had been put into making them fit again for other walkers. Having sent my breakfast bag ahead, I expected to be able to change clothes and wash myself in reasonable conditions. The changing room was awash with water, mud, sticking plasters and tissues and some other objects I didn't care to investigate. For me and others it was unusable, and I changed outside ( my apologies to anybody I mooned! ). Similarly, the benches for feet washing were inadequate. I sat on the kitchen step, to the inconvenience of the over-stretched lady gallantly struggling in and out with bowls of water. Is there a better way? Of course there is.
It was the same story in the hall. The tables had been used and left. No clearing up and difficult to find a place setting. Plenty of jam though - pity about the scarcity of toast.
How others failed to observe this is beyond me, maybe it is just a question of individual standards.I guess that for the 'clip and go' community, the quality of checkpoint facilities is irrelevant but for more leisurely walkers it is an important part of the whole event.
Night Checkpoints ( Routing)
I have to question the wisdom of arranging a walk where the most dangerous and exacting terrain is covered at night. The consequences for safety coverage, the adequacy of night time checkpoints and the likelihood of walkers simply getting lost must have been obvious to all concerned. With around 4500 metres of ascent, the hundred miles would still have been a challenge if we had done Windy Gyle to Alwinton in daylight. ( I suppose some heroes did! ). One consequence of this is that at a time when decent facilities and hot drinks would have been most welcome, all we had available was the back of a vehicle and squash.
Instructions.
By and large the instructions were good enough to have done the walk without a map even. Congratulations. However, they were consistently sloppy in distances, something which should have been picked up on the Marshalls' Walk. At 8.1 for example, 350 yds should have been no more than 250 yds; not so important in daylight perhaps but a different matter at night. Having recce'd this part of the course, I was able to call back a trio of walkers who were presumably busy counting their steps whilst searching for a path they had long since passed. There were also a number of others which even just by looking at the OS were obviously very 'approximate'.
Over-complication at 15.6 sent me astray with a reference to a WM PB and bearing when a simple 'SLOT' or 'continue along path' would have done fine. Nit picking? Well - ok, but it cost me 30 minutes stumbling around in heather looking for a 'brow of a hill' which just didn't exist; before being rescued by a local entrant who strode past the WM PB without (as they say on 'Just a Minute') hesitation or deviation.
For the future, I suggest that more attention is given to:
Catering for vegetarians
Routing in a way that provides for better checkpoints at night
Maintaining the facilities at main-stop checkpoints
Checking route descriptions not just for instructions, bearings etc which I am sure was done but specifically for distance information.
The on-site management of volunteers.